Effective Date: [09/23/23

Thank you for choosing 24/7 Wellness. We value your business and want to ensure your satisfaction with our products/services. This Refund Policy explains our refund process and your rights and responsibilities as a customer.

1. Refund Eligibility
1.1. Product/Service Condition
To be eligible for a refund, the product or service must be in its original condition and accompanied by proof of purchase. We may require photographs or other forms of evidence to assess the condition of the item.

1.2. Time Limit
Refund requests must be submitted within 30 days of the purchase date. Requests received after this time frame will not be considered for a refund.

2. Non-Refundable Items
Certain products and services are non-refundable, including but not limited to:
• Downloadable digital products (e.g., software, ebooks)
• Gift cards or vouchers
• Customized or personalized items
• Services already provided or partially completed

3. Refund Process
To request a refund, please follow these steps:

3.1. Contact Customer Support
Contact our customer support team at Jah247Wellness@gmail.com or +27 73 044 9080 to initiate your refund request. Please provide the following information:
• Your name
• Order number
• Reason for the refund request
• Any supporting documentation

3.2. Assessment
Our team will review your request and assess it based on the eligibility criteria mentioned in Section 1. We may contact you for additional information during this process.

3.3. Refund Approval
If your refund request is approved, we will notify you and initiate the refund process. The refund will be processed to the original payment method used during the purchase.

3.4. Refund Timeframe
Please allow 3-5 business days for the refund to be processed. The exact time may vary depending on your payment provider.

4. Contact Us
If you have any questions or concerns regarding our Refund Policy, please contact us at Jah247wellness@gmail.com or +27 73 044 9080.
What’s app +27 73 044 9080

5. Changes to this Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically for changes.

By using our products/services, you agree to abide by this Refund Policy and any future revisions.